Returns & Cancellation Policy

Right of Withdrawal

The customer may withdraw within 14 days of receiving the goods. The withdrawal must be submitted in writing by email to contact@bunaroba.ch.

Return Conditions

Items must meet all of the following criteria:

• Unused and undamaged
• Complete and in original packaging
• Sealed products: Returns only accepted with intact seal (dietary supplements for hygiene reasons)

Return Process

1. Send an email to contact@bunaroba.ch with your order number and reason for return
2. Receive confirmation and return address
3. Pack the goods carefully and send them back

Return Shipping Costs

Return shipping is at the customer's expense.

Refund

• Within 14 days of receiving the returned goods
• Refund to the original payment method

Exceptions

Excluded from the right of withdrawal:

• Opened or unsealed dietary supplements (hygiene reasons)
• Products showing signs of use

Contact

For questions about returns and cancellations, please contact us via the contact page or by email at contact@bunaroba.ch.

Authoritative Language Version

These legal provisions were written in German. In the event of translations into other languages, in case of discrepancies or ambiguities, only the German version shall be authoritative and binding.