Business Terms
1. Scope
1.1 These General Terms and Conditions for Business Customers (hereinafter "Terms") apply to all business relationships between Bunaroba GmbH, Zugerstrasse 6, CH-6330 Cham (hereinafter "Bunaroba") and commercial customers and resellers (hereinafter "Buyer").
1.2 The term "Buyer" covers both legal entities and natural persons acting in the exercise of their commercial or independent professional activity. These Terms apply to the following partner types:
- Retail Partner: Retailers, pharmacies, specialist stores and comparable resellers who sell Bunaroba products to end consumers. These Terms apply exclusively to Retail Partners.
- Gastro Partner: Cafés, restaurants, hotels, juice bars, caterers and comparable food service businesses that use Bunaroba products as ingredients in kitchen and bar. These Terms apply exclusively to Gastro Partners.
- Active Lifestyle Partner (ALP): Operators of studios, gyms, practices and similar facilities with a physical location who distribute Bunaroba products on-site and online. The Partner Terms of Participation apply primarily to Active Lifestyle Partners; these Terms apply supplementarily for the purchase of goods.
- Ambassador: Individuals who recommend Bunaroba products via personal referral links or discount codes. The Partner Terms of Participation apply primarily to Ambassadors; these Terms apply supplementarily to the extent that Ambassadors purchase goods for resale.
1.3 These Terms apply exclusively to commercial transactions. The Terms and Conditions (B2C) do not apply. In particular, the voluntary "30-day money-back guarantee" offered there does not apply to commercial relationships.
1.4 Deviating terms and conditions of the Buyer do not become part of the contract, even if Bunaroba does not expressly object to them.
1.5 Bunaroba reserves the right to amend these Terms at any time. Material changes will be communicated to the Buyer in writing at least 30 days before taking effect. Orders placed by the Buyer after the amended Terms take effect constitute acceptance. If the Buyer objects within the notice period, the previous version shall apply until the ordinary termination of the business relationship.
2. Conclusion of Contract
2.1 Orders placed by the Buyer constitute an offer to conclude a contract. The contract is concluded only upon order confirmation by Bunaroba or upon delivery of the goods.
2.2 Bunaroba reserves the right to reject orders in whole or in part without stating reasons. Minimum order quantities and ordering procedures may be specified and communicated via the Partner Dashboard or by separate agreement.
3. Prices and Payment Terms
3.1 All prices are stated in Swiss francs (CHF). Whether prices include or exclude value added tax (VAT) is specified in the applicable price list, the Partner Dashboard or the individual agreement.
3.2 Orders placed via the Bunaroba online shop are payable upon order placement. The payment methods offered in the shop apply.
3.3 The option to order on account is available for orders with a minimum value of CHF 500 and requires a separate agreement with Bunaroba. In this case, the payment term is 10 days net from the invoice date.
3.4 Bunaroba reserves the right to require prepayment regardless of the order value. This applies in particular to first orders from new business partners and in cases of insufficient creditworthiness.
3.5 Deviating payment terms require a written agreement.
3.6 In the event of late payment, Bunaroba is entitled to charge default interest at the rate of 5% per annum (Art. 104 CO). Further claims for damages are reserved.
3.7 Set-off against counterclaims by the Buyer is only permitted with the written consent of Bunaroba.
3.8 Bunaroba reserves the right to adjust prices with 30 days' advance notice. Orders already confirmed remain unaffected by price changes.
4. Delivery and Transfer of Risk
4.1 Delivery is made ex warehouse in Switzerland. Delivery periods are non-binding and do not give rise to claims for damages in the event of delay, except in cases of gross negligence or wilful misconduct on the part of Bunaroba.
4.2 Partial deliveries are permitted and are deemed independent deliveries.
4.3 Risk transfers to the Buyer upon handover of the goods to the carrier. Transport damage must be reported in writing by the Buyer to the carrier and Bunaroba without delay.
5. Retention of Title
5.1 The goods delivered remain the property of Bunaroba until full payment of all claims arising from the business relationship (Art. 715 CO). Bunaroba is entitled to register the retention of title in the retention of title register.
5.2 The Buyer may resell the goods in the ordinary course of business. Pledging or assigning the goods as security before full payment is not permitted.
6. Notice of Defects and Warranty
6.1 The Buyer is obligated to inspect the goods immediately upon receipt (Art. 201 CO).
6.2 Apparent defects must be reported in writing within 5 business days of delivery. Hidden defects must be reported in writing without delay after discovery. Late notification constitutes acceptance of the goods.
6.3 The warranty period is 12 months from delivery. In the case of justified defect claims, Bunaroba will, at its discretion, provide replacement delivery or a price reduction. Further claims are excluded to the extent permitted by law.
7. Liability
7.1 Bunaroba's liability for slight negligence is excluded. In cases of gross negligence and wilful misconduct, Bunaroba is liable in accordance with statutory provisions (Art. 100 CO).
7.2 Bunaroba's liability is in any case limited to the invoice value of the affected delivery.
7.3 Any liability for indirect damages, consequential damages and lost profits is excluded to the extent permitted by law.
7.4 Product liability under the Swiss Product Liability Act (PrHG) remains unaffected (cf. §8).
8. Product Liability and Recall
8.1 As the manufacturer, Bunaroba bears product liability under the Swiss Product Liability Act (PrHG).
8.2 The Buyer must report damage claims, complaints and regulatory measures in connection with Bunaroba products to Bunaroba without delay.
8.3 In the event of a product recall, the Buyer must immediately withdraw the affected products from sale. Bunaroba bears the costs of the recall. The Buyer's recourse rights against Bunaroba as manufacturer are reserved.
8.4 The Buyer indemnifies Bunaroba against third-party claims attributable to improper storage, incorrect advice or misleading advertising by the Buyer.
9. Storage and Resale
9.1 The Buyer undertakes to store the products properly in accordance with the product specifications (cool, dry, protected from light).
9.2 Products may only be sold in original packaging with intact labelling. Decanting, repackaging or relabelling is prohibited. Sale beyond the best-before date is prohibited.
9.3 Bunaroba provides non-binding recommended retail prices. There is no vertical price fixing. The Buyer is free in their pricing (Art. 5 CartA).
9.4 Bunaroba does not accept returns or issue credits for goods whose best-before date is approaching or has expired, provided the goods had an adequate remaining shelf life at the time of delivery. A minimum remaining shelf life at delivery may be agreed individually.
9.5 The resale of Bunaroba products via online marketplaces (e.g. Amazon, Galaxus, Ricardo) or auction platforms requires prior written approval from Bunaroba. Sale via the Buyer's own online shop is permitted, provided the brand presentation complies with Bunaroba's guidelines.
10. Brand Usage and Advertising
10.1 Use of the "Bunaroba" brand and Bunaroba logos is only permitted with approval and in accordance with Bunaroba's brand guidelines. Modification of the brand appearance is prohibited.
10.2 Advertising for Bunaroba products must comply with applicable law, in particular the Swiss Food Information Ordinance (LIV), the EU Health Claims Regulation and the Swiss Federal Act against Unfair Competition (UWG).
10.3 For participants in the Bunaroba Partner Programme, the provisions in §3 of the Partner Terms of Participation apply in addition.
11. Confidentiality
11.1 The Buyer undertakes to treat as confidential all business information disclosed in the course of the business relationship. This includes in particular purchase prices, discount scales and conditions, price lists, as well as internal product information and business strategies of Bunaroba.
11.2 Disclosure of confidential information to third parties is prohibited without prior written consent from Bunaroba. This applies in particular vis-à-vis competitors and other trading partners.
11.3 The duty of confidentiality survives the termination of the business relationship and applies without time limitation.
11.4 Excepted is information that (a) is or becomes publicly known without the Buyer being responsible for such disclosure, (b) was demonstrably already known to the Buyer prior to the business relationship, or (c) must be disclosed due to a statutory obligation.
12. Force Majeure
12.1 Bunaroba shall not be liable for delays or non-performance due to circumstances beyond its reasonable control. This includes in particular natural disasters, pandemics, governmental measures, raw material supply shortages, strikes, failures of communication networks or transport disruptions.
12.2 In such cases, delivery periods shall be extended accordingly. Bunaroba shall inform the Buyer without delay of the disruption and its expected duration. If the force majeure event continues for more than 90 days, either party shall be entitled to withdraw from the affected contract.
13. Data Protection
Personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP). Further information can be found in the Bunaroba Privacy Policy.
14. Term and Termination
14.1 The business relationship is deemed indefinite unless otherwise agreed.
14.2 Either party may terminate the business relationship at any time with 30 days' written notice. The right to extraordinary termination for cause remains unaffected.
14.3 Upon termination, all outstanding claims become immediately due.
14.4 For participants in the Bunaroba Partner Programme, termination of the partnership is governed by the Partner Terms of Participation.
15. Applicable Law and Jurisdiction
15.1 Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and conflict-of-law provisions.
15.2 The place of jurisdiction for all disputes arising from or in connection with these Terms is Zug, Switzerland.
16. Severability Clause
Should any provision of these Terms be or become invalid or unenforceable, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that most closely approximates the economic purpose of the original provision.
17. Contact
Bunaroba GmbH
Zugerstrasse 6
CH-6330 Cham, Switzerland
Email:
Authoritative Language Version
These legal provisions were written in German. In the event of translations into other languages, in case of discrepancies or ambiguities, only the German version shall be authoritative and binding.
Version: 27 March 2026